Disconnections

Disconnection day is generally the 2nd Tuesday of the month.

Payments are due PRIOR to disconnection day. If you come to our office to make a payment on the day of disconnections, you run the risk of having your water shut off.

If you cannot pay your bill, you must come in our office to sign a Deferred Payment Agreement. We cannot do this over the phone. A down payment will be required - generally about 30% of your bill.

Service will be disconnected for any customer with a past due balance of $100 or more. Disconnection notices will be sent around the 25th of the month to all unpaid account holders. This will allow the customer an additional 10 days to pay the bill before the actual disconnection occurs; however, immediate payment is recommended. The date for disconnection is on the notice.